Endurance testing

Dauerprüfung. German manufacturers run endurance testing — doors opened and closed hundreds of thousands of times, engines run for thousands of hours, switches cycled to failure. The failure point is found deliberately, in a laboratory, before a customer finds it.

Product liability

Produkthaftung. German product liability law makes a manufacturer liable for damage caused by a defective product regardless of fault. The obligation runs to the product itself, not to the care taken in making it.

The statutory warranty

Gewährleistung. German law gives a buyer a statutory two-year warranty against defects present at delivery, independent of any manufacturer guarantee, and for the first twelve months the defect is presumed to have existed at handover. The seller must prove otherwise.

The inspection associations

Der TÜV. The German technical inspection associations trace back to the steam boiler inspection societies of the nineteenth century, formed after boiler explosions. Today they test vehicles, lifts, pressure vessels, playgrounds and medical devices. An independent body decides whether a thing may continue to be used.

Thinking with

To think with. Said of a colleague who anticipates what is needed, and said of a product that does the same. Das Gerät denkt mit. The same verb praises a person and a machine, and it is the highest praise either receives.

The socket

The German Schuko socket earths through side contacts that engage before the pins make electrical contact, and it is recessed so that fingers cannot reach a live pin. The safety is in the geometry, working before the user has done anything.

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