Americans accept that third parties—mediators, managers, arbitrators, judges, counselors—play legitimate roles in resolving conflicts. When parties can’t resolve something themselves, outside involvement isn’t intrusion but help. Seeking mediation isn’t admitting failure. Escalating to HR isn’t tattling.
Going to court isn’t inappropriate. Third parties bring neutrality, authority, or expertise that parties themselves can’t provide. Americans use these resources pragmatically when direct resolution isn’t working.
The availability of third-party help provides assurance that resolution is possible even when you can’t resolve things on your own. Don’t view outside involvement as failure; view it as a tool.
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