How Trust Is Built

In 1999, Peng Siqing published a paper on how trust is built in the journal Sociological Studies (社会学研究). Its title names two ways: relationship work and legal means. The paper states that “the actual degree of trust between people is determined jointly by initial trust and by their interaction.” The degree of trust between two people, it says, “depends mainly on how good the real relationship between them is.”

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