Apology is central to Japanese conflict resolution. Proper apology—sincere, appropriately formal, expressing genuine regret—enables reconciliation. Japanese apology is relational act rather than legal admission; it acknowledges the relationship’s value and expresses commitment to restoration.
The elaborate apology forms must match the breach’s severity. Receiving apology appropriately—accepting it, signaling forgiveness, allowing the relationship to continue—completes reconciliation. Often both parties apologize, reflecting mutual responsibility. When involved in conflict in Japan, be prepared to apologize genuinely as part of resolution.
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