The most important information in Italian culture moves through face-to-face conversation, not through documents or digital channels. A shared meal, a coffee break, an informal meeting — these are the real information environments. The preference for oral exchange is not about tradition for its own sake; it is because conversation provides what written communication cannot: tone, context, body language, relational warmth, and the ability to assess trust in real time. Written documents serve procedural purposes, but the information that matters most — assessments, intentions, warnings, opportunities — flows through personal, spoken exchange.
Being physically present in the right social contexts is essential for being well-informed. The person who relies solely on written channels misses the richest and most reliable layer of information.
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