When Brazilians face conflicts, the primary goal is restoring harmony rather than establishing who was right. The question is not mainly who deserves what, but how to return to smooth functioning and good relationship. This shapes what counts as successful resolution—if harmony is restored, the conflict resolution succeeded, even if no one was vindicated.
If the relationship remains damaged or the conflict continues, resolution failed even if justice was technically served. This means that resolutions acceptable in Brazil might leave issues unaddressed that other cultures would insist on settling. The tradeoff is considered worthwhile: harmony enables ongoing life and work together; justice that destroys relationship may not serve anyone. Expect conflict resolution with Brazilians to prioritize getting along again over determining fault or extracting consequences.
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