In early 2009 about 40 percent of orders disappeared at Barry-Wehmiller, a manufacturer in the St. Louis area. Its CEO, Bob Chapman, avoided layoffs. Instead, employees took up to four weeks of unpaid time off and kept their medical insurance. Chapman asked: “What would a caring family do if a member of a family had a problem?”
In 2015 Chapman and Raj Sisodia published Everybody Matters: The Extraordinary Power of Caring for Your People Like Family.