Heads up

Advance warning, given unprompted, about something the other person will otherwise meet without preparation. The metaphor is physical — lift your head, something is coming. It is offered as a courtesy, and it is expected as one.

Verbs of pushing

Flag it. Escalate it. Socialize it. Share it out. Circulate. Cascade it down. Give me a heads up. Ping me. American business English has an unusually large set of verbs for moving information outward, and almost all of them take the holder as the subject. The holder acts.

Owner

Product owner. Process owner. Account owner. Risk owner. Problem owner. American organizations name roles after possession of the thing rather than responsibility for a function, and the word carries the expectation that the owner acts without being asked.

The second opinion

American patients are actively encouraged to seek one, by insurers, by patient advocacy groups, and often by physicians themselves. Doing so is not treated as a discourtesy to the first doctor. The patient is understood to be the one deciding.

Tribal knowledge

The standard American phrase for what a company knows but has not recorded. It appears in engineering, manufacturing and software without irony. The metaphor concedes the whole thing: the knowledge is oral, held by initiates, and passes by contact rather than by document.

Onboarding

American organizations have a named, designed process for bringing a new person up to speed, with owners, checklists and a timeline. It is a large investment in transfer, and it exists because transfer happens constantly.

Documentation debt

American software culture has a word for the accumulated cost of undone documentation, and it is borrowed from finance. Debt is something you take on deliberately, in order to move faster now, intending to pay it back later. Most of it is never paid back, and everyone involved knows that when they take it on.

Bias toward action

Named as a virtue and used in hiring and promotion. Amazon lists it among its leadership principles: speed matters in business, and many decisions are reversible and do not need extensive study. The word bias is chosen deliberately — it concedes that the tendency is not neutral, and recommends it anyway.

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