The closed session

Die nichtöffentliche Sitzung. German works council meetings are held in private by statute, and the duty of confidentiality binds the members afterwards. The law removes the audience before the discussion begins.

The four-eyes conversation

Das Vier-Augen-Gespräch. The four-eyes conversation. German conflict handling begins with separate one-to-one discussions rather than with a meeting of the parties. Several of them, in sequence, before anyone is brought together — which takes time by design.

The all-hands

A regular meeting of an entire American company — sometimes thousands of people — at which leadership presents results, plans and problems, and takes questions from the floor. The format assumes that information belonging to the leadership is information belonging to everyone, and that the transfer should happen in one room at one time.

Chasing reads as doubt

A German supplier contacted mid-project to confirm that the agreement still holds will hear the question as it was not asked. The enquiry implies that something might have changed, that the priority might have slipped, or that the supplier might have forgotten. None of those is a neutral suggestion.

The retrospective

American software teams hold one at the end of every iteration: what worked, what did not, what changes next time. The process is treated as provisional by design. It is expected to be different in two weeks because the team will have learned something.

The status report

German project practice runs on a scheduled report — monthly, fortnightly, at defined milestones — rather than on continuous contact. The client is informed regularly and is not consulted continuously. The rhythm is agreed at the start, and keeping to it is what maintains the relationship.

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