Ehrlich währt am längsten. Honesty is the best policy. Integrity and sincerity are considered important principles in Germany—even if they can lead to longer negotiations. The goal is to gain the trust of your negotiating partners in the long term.
figures of speech
Besserwisser
Wikipedia: A know-it-all is colloquially referred to as a person who expresses their opinion in an instructive and intrusive manner and thus gives the impression that they have more knowledge or education in certain (or in all) matters or can judge better than others.
People take offense at the behavior of such know-it-alls – not so much because they are envious of their knowledge (alleged or actual), but because they teach others uninvited, but are closed to the opinions, arguments and knowledge of other people.
This creates an air of arrogance and lack of tact. Exaggerated competitive behavior is also perceived as unpleasant by people who are discussing less out of interest in the topic than to be right.
Besserwisser literally besser, better + wisser, from wissen, to know. Better-knower.
“Not about me!”
In German politics one hears time and again: Es geht hier um die Sache! – this is about substance. Or Es geht hier nicht um meine Person! – this is not about me as a person.
This is the German politician’s way of saying, that their political program, not them as a politician, is the focus, is at center stage. They want to persuade based on their message, not by who they are. As if one could make a clear distinction between the two.
In 2013 two women in the CDU (Christian Democratic Union – the party of Chancellor Angela Merkel) – Katrin Albsteiger and Barbara Lanzinger – ran against each other in a party-internal race for an election to the Bundestag in Berlin. German political parties do not have primary races. Neither of them, however, spoke of a Machtkampf – literally: power battle – between them.
“This is not about me”, Albsteiger wrote. “This is not about my person”, Lanzinger said in an interview. But it was about them. As members of the same party they stood for the same political platform. They had no other choice but to persuade the other party members that they could win in the general election.
Pflicht
Pflicht means duty, obligation, liability, responsibility. Pflicht in Germany is a serious matter. Germans have a high level of Pflichtbewußtsein, literally duty-consciousness. Once they have made a commitment Germans feel obligated to meet it 100%. A Pflicht is like a contract.
Eigentum verpflichtet. With property come obligations. Adel verpflichtet. With nobility (gentry, wealth) come obligations. Wehrpflicht. Duty to serve in the armed forces. Rechte und Pflichten. Rights and obligations. Sich aus der Pflicht stehlen. To steal yourself out of responsibility. Jemanden in die Pflicht nehmen. To obligate someone. Pflichtfächer in Schule und Studium. Required courses in high school and university. Seine Pflicht verletzen. To breach your responsibility.
To be obligated. Rechte (rights) are things which are permitted. Pflichten (duties, obligations) are things which must be done. A German chancellor has not only Richtlinienkompetenz, literally guiding rules of authority or policy direction, she is also responsible for executing those policies.
German companies are not only obligated to pay their taxes. The automobile and chemical industries, for example, feel obligated to abide by voluntary environmental standards.
Employees obligate themselves legally to perform their work duties. Pupils and students obligate themselves to complete required courses and be tested in them.
Those professions which are viewed as important role models, such as medical physicians, civil servants and educators, have even a higher level of duty consciousness. Breaking their obligations is a sign not only of professional failure. It would damage their reputation.
For once you have obligated yourself, you cannot go back. Pflichtbewußtsein – duty consciousness – is the only way out.
Conversation as Interview
Germans like to get to the point quickly. They are more interested in the content than the person. They know before the meeting what they want to learn, hear, the information they seek. The conversation is often more of an interview than a discussion, as if they came prepared with a list of questions.
Figures of speech: Es gibt keine blöden Fragen. Es gibt nur blöde Antworten. There are no stupid questions. There are only stupid answers. Gut gefragt, ist halb gewonnen. The right question is half the right answer. Fragen kostet nichts. Asking doesn’t cost anything. Fangfrage. Trick question.
Löcher in den Bauch fragen. Literally translated: to shoot holes (with questions) in the other person‘s stomach. Preisfrage. Price question. Das kommt nicht in Frage. Literally, that does not come into question, or absolutely not.
Knowledge and Integrity
Integrity is valued very highly in Germany. And the German are considered to be of high integrity, especially when it comes to their work.
German integrity was damaged by recent scandals in academia and medicine. The German Minister of Defense, Carl-Theodor Guttenberg, resigned from office after well-grounded claims cited him of plagiarism in his doctoral thesis of years ago.
Since then, another high-ranking German politician has resigned from office for the same reason. And a second member of Angela Merkel’s cabinet has resigned under investigation for plagiarism in her Ph.D. thesis. The German academic community is enraged. The integrity of their work has been called into question. The German public is no less disgusted.
A network of medical physicians is also under investigation for corruption. Surgeons have been paying bribes to general practitioners – family doctors – for referring their patients to them for operations, many of which were unnecessary.
Shocking for the German public. At a minimum, Germans expect the highest standards of integrity from the academic and medical professions.
Conscientious, diligent: Organizations with flat hierarchies rely on conscientious and diligent employees. These are people with very high standards, who under no circumstances tolerate suboptimal work, shortcuts or easy approaches, even those which could benefit them personally and professionally. The Germans take pride in being known for their diligence, scruples, honesty.
Figures of speech: Etwas mit seinem Gewissen vereinbaren. To be in agreement, in line with one’s own conscience. Mit bestem Wissen und Gewissen. With best knowledge and conscience. Gewissensbisse. Literally conscience bite.
Skepticism. German have a reputation for being skeptical. But the term skepsis is positive in Germany. It means to first ask critical questions before agreeing to something. And until those questions are answered, Germans remain doubtful. Their skepsis is often misunderstood as rejection. It is simply distance, reticence, reluctance, caution.
Figures of speech: Bedenken in den Wind schlagen. To toss doubt or misgivings to the wind. Den Tag nicht vor dem Abend loben. Don’t praise the day before the night has arrived. Nicht auf die leichte Schulter nehmen. Literally don‘t accept things on a light shoulder, meaning don’t underestimate the situation.
Said and done
In general Germans place very high value on reliability. Colleagues who keep their word are considered to be treu (constant, faithful, loyal). A Ja from a reliable person means I really can count on that person.
Germans are particularly aware of the importance of this virtue in their culture. They expect commitments of any kind to be kept. Zuverlässigkeit ist Gold wert – reliability is as valuable as gold.
Ein Mann, ein Wort – one man (person), one word – is a sought-after character trait in Germany, in both the work environment and the private sphere. A quick, but not fully reliable, Ja is considered to be of low value.
Gesagt, getan – said and done. Germans expect words to be put into action. Versprochen ist versprochen und wird nicht gebrochen– promised is promised, and will not be broken. Germans are determined to keep their promises. Ein Ja ist ein Ja – a yes is a yes. Once said, it should be kept.
Aus einem Guss
Germans like to work on problems, whole, not half problems. Work results handed off to the next colleague or department should be complete results. The closer to complete, the greater the level of respect the Germans show.
Products and services aus einem Guss – from one mold – are near-perfect, durable, reliable, innovative, consistent, no surprises, do not require finishing off, polishing, rework. They are the result of individual work steps which flow together into a whole, an entirety. German politicians refer to their legislative proposals as coming aus einem Guss. German companies do the same, especially those who develop and produce complex, sophisticated products.
Church bell chimes are made from the same cast iron mold. Otherwise they don‘t sound right. When Germans say something is aus einem Guss – from one mold – they mean it has been well thought out and executed. It is the opposite of thrown, tied, glued, patched, bolted, copy and pasted, together.
Figures of speech: Etwas dem letzten Schliff geben. To give it that extra polish. Ohne Kratzer. Without a scratch. Das ist eine runde Sache. That is well-rounded, meaning good job. Etwas abrunden. To round something off, in the sense of complete it. Der Ball ist noch nicht rund. The ball is not yet round, meaning incomplete. Flickenteppich. Hodgepodge. Pfusch. Botched, fumbled, fudged. Zusammen geschustert. Cobbled together.
“What lasts long, ….”
Was lange währt, wird endlich gut – is a German play on words: what lasts long, will at last be good. If something takes time, even a long time, it will most likely turn out just right.
In the context of agreements having to wait a longer time for the deliverables of that agreement is worth it, worth the wait. Patience pays, pays off.
Geduld bringt Rosen – patience brings roses – or Rom wurde auch nicht an einem Tag erbaut – Rome wasn’t built in a day – or Steter Tropfen höhlt den Stein – steady drops of water hollow out the stone – are German figures of speech conveying the same message. Even if it takes a little longer, ….
Avoid using I
The Germans avoid using the word I. Whether in letters, postcards or emails, a sentence should never begin with I. Germans prefer to use either indirect speech or the passive form.
Especially common in German is the use of the word man or one. Germans believe that they should not speak too much about, or directly refer to themselves. To place yourself in the middle of attention is considered to be self-centered, not objective, and therefore not persuasive.
There is a German figure of speech: Der Esel nennt sich immer zuerst, literally meaning the donkey always names itself first. German children are taught to say: Hans und ich … instead of Ich und Hans. Hans and I, instead of I and Hans.
German schools teach their pupils to remain analytical, objective and to leave themselves as individuals out of the discussion. Textbooks explicitly avoid the word Ich, instead recommending: “The logical conclusion follows, that …”. Or “From based on the presented arguments, one could draw the conclusion, that …”. Or “It should be noted, that …”.