Zurückhaltung

Zurückhaltung: reluctance, reticence, caution, reserve, modesty, moderation, self-effacement.

Verschwiegenheit: secrecy. discretion, discreetness, reticence, sercretiveness.

Feingefühl: sensitivity, sensitiveness, delicacy, tactfulness, tact.

Rücksichtnahme: consideration, thoughtfulness, considerateness.

Fingerspitzengefühl: flair, tact, sure instinct, finesse, ability to deal with sensitive issues.

Hart aber Fair

Hart aber fair – Hard but Fair – is a very popular weekly 75-minute talkshow in Germany about political topics. The moderator, Frank Plasberg, and his guests take on especially current and controversial issues. 

As the name of the show suggests the discussions are open, lively and controversial. The show is well prepared and well structured. Ideological speech-making is blocked. Facts and logical argumentation are critical.

Between five and six guests are invited representing politics, academia, non-governmental organizations as well as “the man or woman off the street.”

The guests are carefully selected to represent the specific sides of the argument. The show’s research staff provides background information during certain segments.

„The best engineers come from Germany“

The BBC reported in September 2013: “I think the apprentices will be guaranteed a job when we go back, so I think we’ll be ok,” said Rhys from Bristol, UK. He is one of just 2,200 young workers chosen from some 45,000 applicants by the electronics and electrical engineering giant Siemens for its pan-European training scheme. 

Another apprentice, 21-year-old Gabriel from Northampton, says he came to Berlin to learn the German way. “They are much more precise, they go into detail a lot more. It helps you understand why all the best engineers and creatives come from here.”

“Everybody knows what the label ‘Made in Germany’ means,” says 22-year-old Vainius from Lithuania. “This is a perfect example of how they do it. It is an excellent chance for everyone here.“

Germany’s vocational system has been around for decades and is deeply embedded in society. Youngsters who are not qualified for or interested in going to university can join a program in which they work part of the week for a firm that pays them and teaches them relevant skills. The rest of the time they spend in the classroom.

Chambers of commerce and industry bodies are involved to ensure that the work and the teaching are matched. After their apprenticeships, the trainees often have jobs to walk into, in sectors including electrical engineering, sales and marketing, shipping and agriculture.

Roughly two out of three young Germans go through this system.

„If you can‘t say anything positive”

Euphemism: The substitution of an agreeable or inoffensive expression for one that may offend or suggest something unpleasant: eliminate for kill; suboptimal for below standard; interesting for bad; issue or challenge for problem; career change, early retirement opportunity, career transition, involuntarily separation for being fired;

economically disadvantaged for poor; temporary negative cash flow for broke; substandard housing or economically depressed neighborhood for slum; collateral damage for deaths of women and children and old people; pre-owned vehicle for used car; adult beverages for alcohol.

Almost every American has at some point in their lives heard the statement „If you can‘t say anything positive, don‘t say anything at all.“ Americans are careful about giving negative feedback. Charles Schwab has been quoted: “I have yet to find the man, however exalted his station, who did not better work and put forth greater effort under a spirit of approval than under a spirit of criticism.”

Criticism in Front of Colleagues

Criticism of an individual team member in the presence of the team is an accepted way in which Germans make that individual aware of a weakness or reoccuring error and request that it be addressed. Not only management, but also colleagues, are authorized – and expected – to voice open criticism, to point out what is not working. This kind of open criticism is not considered to be negative.

Open criticism of colleagues is considered negative, however, if it is not aimed at improving performance, but instead in gaining advantage within the team at the expense of that individual colleague.

rügen. To upbraid, to criticize, to admonish; to point out a weakness or failure; to set someone straight.

Jemanden zur Schnecke machen. Figuratively to make some into a snail. To complain to and about someone, to put down harshly, to set someone straight in a direct and harsh way.

Discretion. To hold something private, secret; to be entrusted; to be tactful, considerate, reserved; not pushy.

Pranger. Pillory. A stone column located in the middle of the village to which individuals are chained for a period of time as a form of punishment for a petty crime. Townspeople would often slap or hit them, throw trash at them, or otherwise humiliate them. To put someone on the Pranger means to criticize, even embarrass them in front of the organization.

Scream and Yell

Spectacular was the interaction between Chancellor Helmut Kohl and SPD-Chairman and former Chancellor Willy Brandt on May 12, 1985 after elections in the state of Northrhine Westphalia.

It was a ZDF (Second German Television) discussion and debate about the results which then, however, turned into an argument between Kohl and Brandt about national topics, including German-American relations. 

“You’re hurting the German people with these lies”, Brandt screamed while smacking the table with his hand. “I cannot accept this!”

Kohl, sitting right next to Brandt, remained calm: “You can yell and scream at your employees in the SPD, but not here with us in front of the German people.”

More Rules of Moderation

The Germans believe that moderation can succeed only if it makes clear to all parties involved that there will be no naming a winner and a loser.

Naming one side the loser is a guaranty that the conflict resolution will not hold, that the „losing party“ will seek to roll back, revise, reject the resolution. True acceptance, real stability, can be achieved only if both parties come away accepting a compromise.

Akzeptieren. Latin acceptare, to accept, take on, allow, approve, recognize; to come to agreement with someone; to accept an apology, a recommendation, an idea.

New media – New political parties

Before the Internet offered new ways to communicate, small political parties in Germany had barely a chance to make it into the Bundestag, or parliament. By law they have to receive at least 5% of the vote.

Each and every political party receives government subsidies to finance their election campaigns, but based on how many votes they get. The more votes received, the more money to run campaigns. The problem for new parties is that they have to first finance their campaigns out of their own pocket in order to gain any degree of name recognition.

Traditional modes of political advertising are simply too expensive for start-up parties. They can never get enough voter momentum to receive significant amounts of money from the government. A catch-22 situation, or chicken and egg situation.

The rules of the game have changed, however, with the Internet: Facebook, Twitter, and other kinds of social media. Now small, unknown parties like the Piratenpartei, literally Pirate Party, are able to compete with the major, long-established political parties: Christian Democrats, Social Democrats, Free Democrats, Green Party.

“A little humility would have been better”

Germany. Election night 2005. Chancellor Schröder against the challenger Angela Merkel. German television. The heads of the major parties are present to discuss the results, including Schröder and Merkel.

The moderator addresses Schröder with Herr Bundeskanzler. Schröder grins and says with a touch of irony: “How nice it is for you to address me so.” The moderator is taken aback: “Have you already conceded defeat?” Schröder: “No, absolutely not.”

Gerhard Schröders behavior on that September 18, 2005 remains unique in German television history. It is 8:15 p.m. and Schröder’s SPD and Merkel’s CDU are neck and neck at 34% and 35% respectively. 

Schröder acts, though, as if he has won handily. siegessicher, siegestrunken – sure of victory, triumphant – were the terms later used by the German media. Schröder went on the attack against Merkel on live television: “There is a clear loser, and that very clearly is Merkel.”

Six years later Schröder looked back on that evening and explained to the German people in an article in the Welt am Sonntag what his motives were. His thinking was “there is now no room for diplomacy. This is the moment of truth.”

But it is not true, Schröder continued, that on that evening he thought the election results could swing in favor of his SPD. The Chancellor admitted that “a little humility would have been better.”

Source: Süddeutsche Zeitung, August 14, 2011.

Efficient products

Automobiles: Germans like to drive powerful, fast cars and are proud of their Autobahn with its lack of speed limits. At the same time they like to save money. This is reflected in their cars. Over the last twenty years the fuel efficiency of German cars has increased by 20%, while doubling their horsepower.

The VW Lupo 3L TDI is a case in point. It is the first mass produced car which can go 100 kilometers on 3 liters or less fuel, while maintaining the power of others compact cars.

The entire German car industry is constantly increasing the efficiency of its production methods. Most produce only 30-40% of the final product. The rest is developed and manufactured by a complex, sophisticated network of specialized suppliers, many of whom are located right next to their German customers.

Residential homes: Germans focus on building homes which maximize space. German houses tend to be small, certainly in comparison to homes in the U.S., which are twice the size.

German homes are built, and renovated, with an eye on energy conservation. Insulation and electricity efficiency are two of the key goals. And the German government supports these with generous subsidies via the KfW, Kreditanstalt für Wiederaufbau, the Bank for Reconstruction, founded in 1948.

This is especially the case with new construction and renovations, with the KfW offering ten different types of financial support linked to new efficiency technologies. All loans have borrowing rates guaranteed to be lower than the rate of inflation. In some situations, families receive cash payouts as subsidies.

Particularly popular, and subsidized by the government, are solar panels, which save electricity and reduce Germany‘s dependence on electricity produced by fossil fuels.

Water consumption: Since the 1980s ecological groups have been campaigning for less water use, in order to protect the environment and save money. Since then water conservation has become common in Germany. The manufacturers of showers, faucets, toilets, washers, dishwashers and other household appliances have developed and brought to market highly efficient products.

German households save so much water that waste water systems have difficulty keeping themselves clean due to too little waste water moving through the system. Local water works often need to flush through extra amounts of water in order to keep the system clean.

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