The Signs on the Door

Your call is important to us. — A recorded message, heard while the customer waits on hold.

We reserve the right to refuse service to anyone. — A sign in many American shops and restaurants.

The right on the sign has limits. Under Title II of the Civil Rights Act of 1964, places of public accommodation must serve everyone “without discrimination or segregation on the ground of race, color, religion, or national origin.”

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