Trust Comes at the End

In 1995 Deutsche Bank advertised with the line Vertrauen ist der Anfang von allem, trust is the beginning of everything. In 2017 the brand consultant Klaus-Dieter Koch corrected it in the trade magazine Horizont: Vertrauen ist eben nicht, wie mal ein Claim der Deutschen Bank gesagt hat, der Anfang von allem, sondern der Endpunkt von allem. Und das gilt es sich zu erarbeiten. Trust is not, as a Deutsche Bank slogan once said, the beginning of everything, but the end point of everything. And it has to be earned.

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