Netflix’s culture statement describes how decisions are made: “we identify an informed captain who’s responsible for making a judgment call on the right way ahead.” It adds: “We avoid decision-making by committee, which tends to slow companies down and undermine accountability.”
The captain is expected to “seek out different opinions,” which the company calls “farming for dissent.” Afterward, “the informed captain should reflect on their choices — what worked and what didn’t.” Netflix says it takes pride in “how few, not how many, decisions senior leaders make.”