The Foreman

Mumbai’s dabbawalas deliver lunch boxes across the city. “A dabbawala can be either a foreman, mukadam, or a simple delivery man, gaddi,” Wikipedia explains. The mukadam “supervises the group, is an expert in everything that concerns the work,” according to a study published by Open Book Publishers. The study adds: “The mukadam is like the captain of a cricket team.”

Disputes go to the foremen. “All conflicts are resolved in the presence of 20 mukadams, which are selected every six years.”

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