That Hard Edge

“Indians have a difficult time saying no or that you’re doing it the wrong way,” Kris Gopalakrishnan, a co-founder of Infosys, was quoted as saying in the American magazine eWeek.

The outsourcing author Mark Kobayashi-Hillary described what follows: “There is not that hard edge that says, if you’re going to fail, then you’d better communicate that right away.”

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