Mad Men. Context: Follows the lives of advertising executives in 1960s New York. Illustration: Feedback on creative work is highly personal, often delivered in emotionally charged meetings. Characters’ self-esteem and career trajectories are closely linked to the praise or criticism they receive from superiors and clients.
television
Leslie Knope
Parks and Recreation. Context: Centers on the Parks Department of a small town. Illustration: Leslie Knope, the main character, gives and receives feedback that is always considerate of feelings and personal growth. The show highlights how encouragement, recognition, and even constructive criticism are tailored to the individual, reinforcing bonds and motivation.
Captain Holt
Brooklyn Nine-Nine. Context: Police procedural comedy. Illustration: Captain Holt’s feedback, while often deadpan, is ultimately personal and supportive, and the show frequently explores how praise, criticism, and mentorship affect the officers’ confidence and relationships.
quick thinking
The Apprentice. Contestants are thrown into high-pressure business challenges where quick thinking and immediate action are rewarded. Success often depends on making fast decisions, adapting on the fly, and learning from mistakes, rather than waiting for perfect solutions. The show’s format reinforces the idea that speed and resilience are more valuable than perfection.
Harvey Specter
Suits. In the fast-paced world of corporate law, Harvey Specter and his colleagues frequently make bold, rapid decisions to outmaneuver opponents and seize opportunities. The show emphasizes that waiting for perfect information can mean losing the case or the client, while fast decisions-even if risky-can be corrected or spun to advantage.
Judge Judy
Judge Judy (and other courtroom reality shows). Real-life small claims cases are presented before Judge Judy Sheindlin, who listens to both parties, examines evidence, and cross-examines witnesses before issuing a binding verdict. Judge Judy’s approach epitomizes the American manager-as-judge logic: she considers both objective facts (documents, receipts, contracts) and subjective testimony (personal accounts, explanations) before making a decision.
Law & Order
Law & Order (and spin-offs): Each episode follows the investigation of a crime (gathering evidence) and the subsequent prosecution in court, where lawyers and judges weigh facts and witness statements. The series consistently shows the process of building a case with hard evidence while also scrutinizing the credibility and motives of witnesses, mirroring the American business approach to resolving disputes.
change course when necessary
Super Pumped: The Battle for Uber. Based on real events, this series dramatizes the rise of Uber and its founder’s approach to business agreements. It showcases rapid deal-making, constant negotiation, and a willingness to abandon partnerships or change course when necessary, reflecting the American logic of prioritizing results and adaptability.
made and unmade
Silicon Valley. This comedy series follows tech entrepreneurs navigating the startup world. Agreements—whether with investors, partners, or competitors—are frequently made and unmade, with characters constantly adapting to new information and shifting alliances. The series depicts a culture where ongoing contact and the ability to pivot or exit deals are crucial.