Sending Food Back

In a YouGov survey published in January 2018, 39 percent of British adults said they would feel uncomfortable sending food back in a restaurant. Thirty-four percent said they rarely or never send food back.

In a separate poll of 2,000 consumers in the United Kingdom, commissioned by the customer feedback firm Customer First Solutions, 47 percent said they would insist that everything was fine when asked about their meal, even if they had not enjoyed it.

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