A Mexican guide to quality indicators for nursing care includes one called trato digno, dignified treatment. A study in a Mexican nursing journal explains that trato digno “se refiere a la percepción que tiene el paciente o familiar del trato y de la atención proporcionada” (refers to the perception the patient or family member has of the treatment and care provided).
In the guide, the indicator is the percentage of patients who answer yes to 11 criteria about how the nursing staff treated them. Its characteristics include “respeto, información” (respect, information). The standard is 95 percent.