Diffused Accountability

In April 2009, the Second Administrative Reforms Commission summed up its findings in its Fifteenth Report. “The tendency to have large number of on-file consultations, often unnecessary, leads to diffused accountability,” it wrote. It also found “diffusion of responsibility and accountability among the large number of functionaries.”

It recommended: “The number of levels through which a file should pass for a decision should not exceed three.”

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