Change


Change Moves Around a Fixed Core

Nigerian colleagues can be remarkably willing to change almost anything about their working circumstances — role, employer, city, line of business, country — and it helps to understand why that flexibility comes so easily. A small set of things is held completely outside the reach of change: where someone is from, what they owe their family, their place in the line of people they belong to, and the ceremonies that mark all of it. Those are never traded for professional advantage. Everything else is treated as provisional. So the person who will rebuild a career from scratch after a business collapses is the same person who will fly home at real cost for a family funeral, and there is no contradiction between the two. Expect genuine openness to restructuring, relocation and reinvention, and expect an absolute limit where family obligation or hometown commitments are concerned. Ask someone to choose between the two and you will lose.


Change Arrives as a Finished Announcement

In Nigerian working life, change is normally delivered rather than proposed. Someone with authority decides, and it reaches everyone else as a completed fact, often effective the same day. There is no draft circulated for comment and no expectation of being consulted first — the phrase “with immediate effect” is used seriously and is instantly recognised. This is not resented; absorbing a change quickly and without fuss is what competence looks like here. The practical implication for you is important. If you present a change as a genuine proposal open to input, Nigerian colleagues will often read it one of two ways: either the decision is already made and you are being polite, or you are not confident of your own authority. Either way, the feedback you asked for will not arrive. If you want real input, say explicitly that nothing is decided yet, ask people individually rather than in a group, and give them a safe way to answer.


Imposed Change Gets Provisional Compliance

When a change is imposed on Nigerian colleagues rather than chosen by them, expect quick visible compliance and slow real conversion. People will use the new form, log into the new system and talk about the new priority almost immediately — while quietly keeping the old arrangement intact and leaving the costly, irreversible parts of the transition undone. This is not obstruction. It is a sensible reading of long experience in which announced changes get extended, watered down, partly reversed, or simply stop being mentioned once the person who introduced them moves on. The silent question everyone is asking is not whether your change is a good idea, but whether you will still be around to enforce it. You can earn full commitment, but you earn it after the fact, not at launch. Stay visibly attached to the change for longer than feels necessary, keep asking about it, and let people see that it has outlived the point where such things usually lapse.


Change Adds Rather Than Replaces

When something new is adopted in Nigeria, the thing it was meant to replace usually keeps running alongside it. Cash stays in the pocket next to the transfer app, the spreadsheet stays open next to the new system, someone still walks the file over and phones the officer even though the online workflow exists. The reason is experience rather than nostalgia: systems here have a habit of failing at the worst possible moment, and anyone operating without a fallback is considered careless, not committed. Two things follow for you. Adoption figures will look better than reality, because the real work may still be travelling the old route — check what people actually do, not what the system logs. And the hard part of your project is not the launch, it is the decommissioning. Switching off the old channel is experienced as removing a safety net and will meet far more resistance than introducing the new one ever did. Retire the fallback slowly, after the new route has proven itself repeatedly.


Useful Change Is Adopted Immediately

Nigerian colleagues apply one blunt test to anything new: does this solve a problem I have right now, at a cost I can bear, with a benefit I can see for myself. When the answer is yes, adoption is fast and unceremonious — no attachment to how it has always been done, no deliberation about precedent, no awkwardness about borrowing a method from elsewhere and adapting it. Taking something that works, understanding it and rebuilding it locally is regarded as skilled practice, not as copying. But the test really is about present, verifiable benefit. Anything whose payoff sits in the future, or which asks for money or faith on a promise, meets hard scepticism earned through repeated experience with things that collapsed. So do not build your case around a strategic rationale or long-term returns. Show the thing working, ideally on a real problem the person already has, and let them see the result themselves. Demonstration beats argument by a wide margin here.


Change Is a Break, Not Accumulation

Nigerians tend to picture significant change as something that arrives rather than something that accumulates — a contract, an appointment, a visa, a breakthrough, a new person at the top — coming at a datable moment and replacing what was there rather than improving it by degrees. This sits alongside genuine patience and steady effort: people work and save for years, but they understand that work as getting themselves into position for when something arrives, not as the mechanism of change itself. Two practical consequences. An improvement programme offering a few percent a quarter often does not register emotionally as change at all, and struggles to hold attention or commitment, so frame incremental work as positioning for a specific, nameable outcome people can picture. And when change is genuinely wanted, the instinct is to replace — the person, the system, the location — with results expected immediately, rather than to revise what exists over several cycles.


understand-culture
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.