Communication Archives - Page 6 of 9

Jack Barsky was too pushy

“Barsky discovered that the people who trained him (Russian KGB) did not have an authentic understanding of Americans, and he struggled at first with his assignment. While his instructions were to infiltrate political circles and get close to Brzezinski (National Security Advisor under US President Jimmy Carter), he was not given specific instructions on how he was supposed to accomplish that.

He also learned that while his English was excellent, he was very pushy and argumentative when dealing with people. He was shocked when he was confronted with this fact by a fed-up friend. He realized that he was essentially too East German to fit in.” From Wikipedia

See the CBS 60 Minutes story on Jack Barsky:

Jordan Peterson’s interview with Jack Barsky is extraordinarily fascinating:

Duale Ausbildung

Apprenticeship System (Duale Ausbildung). The dual education system is a model of structured, objective feedback: apprentices receive regular, formal evaluations based on skill mastery and performance; feedback is standardized, unemotional, and focused on professional development; personal feelings are set aside; the focus is on competencies and meeting professional standards.

Remembrance, Responsibility

A notable historical example of a German company successfully using neutral, performance-focused feedback is Daimler-Benz (now Mercedes-Benz Group) during its process of historical reappraisal after World War II. In the 1980s, Daimler-Benz became one of the first German companies to appoint an independent commission of experts to conduct a scientific and objective study of its activities during the Nazi era.

This approach was marked by a clear separation of personal feelings from professional responsibility, with the company focusing on facts, accountability, and measurable actions rather than emotional statements or personal blame. The findings led to formal reparations and the establishment of the industry foundation “Remembrance, Responsibility and Future,” involving over 6,500 German companies. The process and communication were characterized by a neutral, unemotional tone, focusing on performance (in this case, historical accountability and reparations) rather than personal sentiment.

Funny side of the German language

False friends, ridiculous grammar and never-ending nouns. German is by no means an easy language. However, it has its funny side too, as we find out in this week’s episode of Meet the Germans.

YouTube comments:

“I love all the ‘thing’ words we have: Feuerzeug = fire thing (lighter) Fahrzeug = driving thing (vehicle) Spielzeug = play thing (toy) Werkzeug = craft/labour thing (tool) Or some of our animals: Nilpferd = nile horse (hippo) Nashorn = nose horn (rhino) Stachelschwein = spike pig (porcupine) Waschbär = wash bear (raccoon) Faultier = lazy animal (sloth) Schnabeltier = beak animal (platypus)”

“Yeah german gets a lot easier when you understand that most of these long words are just two short words connected.”

“I’m german and i got the impression that mostly negative things about the german language circulate the web, like it sounds rough, unfriendly, is difficult to learn and overly complicated. It’s really nice seeing it in a positive, funny and native way and i hope it helps foreigners to see it in a different light. We are and used to be famous for our writers and poets, so the language has to be fit for that kind of work and those people also benefitted the language in that regard. On the other hand we are famous for our engeneering and our scinetists so another major part of our language is logical, accurate and descriptive. Our language has multiple different layers which are often overlooked, quite understandably to be honest, and I think the german language is beautiful in its own, rough mantled way. :D”

analytical observation

Thematic Exploration of Detachment: The tradition of professional detachment is also evident in the thematic exploration of roles and identities. Robert Musil’s Der Mann ohne Eigenschaften (The Man Without Qualities) presents a protagonist who is self-possessed and detached, navigating life with a sense of analytical observation rather than emotional engagement. This reflects the German cultural logic of evaluating situations and people based on objective qualities and performance, not personal sentiment.

awkwardness

Stromberg (2004–2012). Context: A satirical workplace comedy (German adaptation of “The Office”). Illustration: While the show is comedic and its main character is often inappropriate, much of the humor comes from the contrast between German directness in feedback and the awkwardness of mixing personal and professional spheres. The series lampoons, but also highlights, the expectation that feedback should be about work, not personality.

DIN

German Engineering and Industrial Standards (DIN Norms, 20th Century). Germany’s reputation for engineering excellence is built on a culture of standardization, precision, and objective measurement:

The creation of DIN (Deutsches Institut für Normung) standards established clear, impersonal benchmarks for performance and quality. Evaluation and feedback in industry became a matter of meeting or exceeding these standards, not personal opinion.

Product and process evaluations are based on measurable criteria, with feedback delivered in technical, unemotional terms.

composure and impartiality

Modernist and Post-War Literature: German literary modernism and post-war literature frequently highlight the tension between emotional involvement and the need for objective, rational behavior-especially in the aftermath of social and historical upheaval. These works often depict characters struggling to maintain professional composure and impartiality, reinforcing the value placed on detached, performance-focused feedback .

Germans aren’t big on Small Talk

When my German girlfriend came here to New York years ago, she told me, “you are not going to believe this! I sat down at a cafe, and the waitress said ‘how are you?’ She didn’t even know me!” (a comment on YouTube)

So that’s why Germans are good at stuff, no bullshit, straight to the point. (another comment on YouTube)

This is by far my favourite episode right now. The lady with the grey sweater is HILARIOUS, she made me laugh out loud. But hey, why should we do small talk anyway? It’s a British concept and people are not obliged to conform themselves ! (yet another comment)

Interesting. Very insightful and helpful. I find that Germans sometimes feel uncomfortable talking with strangers. It appears to be the case in your video as well. But also it seems that the longer you talk to them the more comfortable and open they become. I suppose this is true anywhere you go but Germans appear to be a bit less interested in small talk. So I think persistence pays off when trying to start a conversation with Germans. (a great comment … persistence!)

rational, impersonal

Max Weber – The Protestant Ethic and the Spirit of Capitalism (1905). Though a sociological work, Weber’s analysis of rationalization and the rise of bureaucracy in German (and Western) society underpins the German approach to work and feedback. He describes a culture in which professional roles are defined by rational, impersonal rules, and performance is assessed objectively, not emotionally.