A Culture of Arguing With the Boss

In September 2015, after the emissions scandal broke at Volkswagen, the head of the works council, Bernd Osterloh, wrote to the company’s employees. He demanded a fundamental change: Wir brauchen für die Zukunft ein Klima, in dem Probleme nicht versteckt, sondern offen an Vorgesetzte kommuniziert werden. (In future we need a climate in which problems are not hidden but communicated openly to superiors.) And: Wir brauchen eine Kultur, in der man mit seinem Vorgesetzten um den besten Weg streiten kann und darf. (We need a culture in which people can and may argue with their superior about the best way.) In 2011, a VW technician had warned the head of engine development about illegal practices. An internal audit later left open why that warning had no consequences.

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