Customers Who Bought This Item Also Bought

Amazon product pages show what other customers bought with the item. In January 2003, three Amazon engineers, Greg Linden, Brent Smith and Jeremy York, described the method in IEEE Internet Computing: “finding items that customers tend to purchase together.”

They were open about the purpose: “Recommendation algorithms provide an effective form of targeted marketing.” Their click-through and conversion rates “vastly exceed those of untargeted content such as banner advertisements.”

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