Underpromise and Overdeliver

“Under-promise, Over-deliver” is often credited to Tom Peters, who used it as a heading in Thriving on Chaos in 1987. Two years earlier Gifford Pinchot III had written in Intrapreneuring: “Rather than promote the wonders of your project, do just the reverse: underpromise and overdeliver.”

The advice is to set the stated commitment at a level that can be kept.

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