Next to the formal warranty, German has a word for what lies outside it: Kulanz, goodwill. The automobile club ADAC explains that after the warranty ends, a manufacturer sometimes shares the cost of a repair out of goodwill. Das ist eine freiwillige Leistung, rechtlich ist er dazu nicht verpflichtet. It is a voluntary act, and the manufacturer has no legal duty. Many manufacturers refuse if the car was not serviced without gaps in their own authorized workshops.