Fourteen Days to Change Your Mind

A salesman rings the doorbell, and the customer signs a contract in the living room. German law gives the customer 14 days to undo it. The Civil Code grants a right of withdrawal, the Widerrufsrecht, for contracts concluded outside business premises. Die Widerrufsfrist beträgt 14 Tage. The period of withdrawal is 14 days. Der Widerruf muss keine Begründung enthalten. The withdrawal does not need to give a reason. The rule goes back to the law on doorstep sales, which came into force on 1 May 1986 and gave the customer one week. Today the period is set by EU law. Since 2014, the German law also names Kaffeefahrten expressly, the bus outings on which the organizer sells goods to the passengers. The reason for the rule is surprise. The EU directive on doorstep sales of 1985 spoke of an Überrumpelungseffekt, an effect of being taken by surprise. The customer closes the deal ohne ausreichende Überlegung, without enough thought.

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