Germany
For Germans the goal and the path to that goal are almost indistinguishable. The product, and the processes which lead to the product, are two sides of the same coin. A work result – literally a product or service﹣is only as good as the processes which led to it.
United States
For Americans processes are tools, a means to an end. Processes help, support, enable people to organize their work and their interaction. Processes cannot and should not replace human judgment.
Back to Process.
