scores

Grade inflation

It is getting more and more competitive to get into a prestigious university. One must be a straight A student with a high SAT score to even get into a prestigious public university, such as the University of Washington.

In 2012 the Seattle Times published an article which stated that the average GPA of incoming freshman at the University of Washington in fall 2011 was 3.75. This points out an interesting problem, which is the inflation of grades.

If students need to get better and better grades to get accepted to college, it will eventually devalue the GPA. Furthermore, it could create added stress for young students if they receive a grade that is not an A, such as an B or C. This type of grade inflation could influence the grading scale in a negative way.

Food portions

It is well known that the United States is the land of plenty. According to the American Journal of Public Health, food portions have increased significantly since the 1970s. Additionally, research conducted by New York University shows that American food portions are much larger than those in Europe.

The more food consumed the larger the energy supply created. This larger energy supply can lead to obesity, a serious problem facing many Americans. However, since many studies analyze their data as correlations it is hard to make any judgments about the causation of the relationship of food portion size and obesity.

Popup surveys

A Call Center sends an email to a customer they just served, asking for quick feedback on that service. Websites have popups which give users a chance to respond immediately to what they like and don‘t like. Social networking sites like Facebook have their little thumbs up and down symbols on every page.

Political parties, as well as companies, are constantly asking voters, or consumers, what they like, don‘t like, how they feel, what‘s good bad, up down, right wrong, left right. Marketing in America is too a large degree understood as finding out what people want.

Americans selling something – products, services, political messages – want to know as much as they can about their target groups. Target. It‘s a sign of American customer-orientation. Or, from the perspective of other cultures, customer overorientation.

It is also a sign for the very strong inclination of Americans to quantify human behavior, to use statistics and measurements in order to understand it. Finally, it is a sign of how much Americans value, or take seriously, unreflected impressions and opinions given just after someone has experienced a product, service or an interaction.

„Excellent!”

In sports, positive feedback from your coach regarding your performance can be an important confidence booster. For professional athletes in the U.S. the way the media describes and pictures you can be almost as important to your career as your coach’s approval.

When listening to the commentator of a NBA game one will rarely hears an athlete’s performance described as fine or okay.  Some people may think that this is an inflation of words such as excellent and great.

However, the use of such words may simply reflect the quality of the league. It is unclear were the cut off is when using superlatives and if the inflationary use of words such as great, amazing, or terrific has a negative effect on the American viewer of the game. The inflationary use of superlatives might also just be a way to express more optimistic and positive views of the world for which the Americans are known for.

“We want negative feedback”

Statement made by a German working in the U.S.: “It bothers us Germans when our American bosses give is inflated feedback, meaning too positive. Negative feedback keeps us oriented on avoiding mistakes, and it sharpens our ability to remain self-critical.

How is someone supposed to remain clear-headed and self-critical if all they ever hear is great and super. Performance which is clearly suboptimal should not be sugar-coated. Management loses credibility that way.

And feedback loses its key purpose, which is to address primarily things that aren’t working well. At some point this will hurt us. The quality of our work will suffer.”

Almost everyone gets an A

A comment by a German with extensive experience at the university level in the U.S.: “I think the real issue here is not how grades are officially classified but that there is a much stronger tendency of grade inflation in the US. 

Almost everyone gets an A, whereas a B already feels like a failure even though it’s officially considered “good”. 

Germans – at least at university level – are much more likely to give a student a C and think that she/he did a good job. When professors give a B they think the student’s paper is great. A basically means a professor could have written this.

Feedback frequency

German teams maintain long lines of communication. Feedback takes place in a formal setting, once or twice a year, according to the company‘s official internal process. Seldom do German team leads give team members spontaneous, informal feedback. Germans focus on the details of their work and less so on where they stand individually in the team at any given time.

Germans are critical of rankings

Germans prefer to measure performance less frequently, but when they do so then in detail and exact. The German media has taken to the trend of ranking, but most Germans criticize them for not being truly representative.

Several academic organizations have called for a boycott of university rankings. Ranking tv shows such as Simply the Best or The Top 10 are also criticized by the public for not being objective, for relying on viewer voting which is overly influenced by current events.

The ranking show Die ultimative Chartshow went on air in 2003, is based on reliable statistics and continues to command a loyal viewership. Das Politbarometer, The Political Barometer, broadcasts the results of its political polling each month and is watched carefully by citizens and political professionals alike.

Germans take ranking serious only if they are based on a serious methodology.

German law school top honors

The grading system of German law schools is a discipline of its own. In total there are 18 points. Every three points are equal to one grade level (like a letter grade). Law schools, in addition to the usual levels of very good, good, satisfactory, acceptable, inadequate, and insufficient, also use the level entirely satisfactory.

Those who receive the grades of very good, good, or entirely  satisfactory on their certification exam (comparable to the bar exam) graduate with distinction. A minimum of four points are required to pass the exam, and only 15% of students receive a score higher than eight.

To receive all eighteen points would give you a grade of very good plus. This practically never happens, becoming very clear when a lot of fuss is made over someone receiving a very good grade.

For example, Sonja Pelikan in 2010. She received 16.08 points, which was even worth an interview by a major German newspaper (Wie schafft man 16 Punkte? Süddeutsche Zeitung, May 10th, 2010).

Or Stefan Thönissen who was interviewed by the Baden news, because he received an evaluation of very good on his exam. The article emphasized: “In the field of law, 18 points is the magical maximum score, essentially unattainable.”

But why would one introduce a grading-scale in which it is impossible to reach the highest grade? Perhaps to convey the message: “It is always possible to do a little bit better, so put some effort into it!” Perhaps to keep the others “grounded to the facts”. Because nothing is worse than considering one’s self to be better than one really is.

“Always room for improvement”

The political barometer of the German television station ZDF regularly gauges the country’s political sentiments. As a part of this, the country’s top ten politicians are shown with their approval ratings. The scale ranges from -5 to 5.

In July 2014, the political barometer was titled “After the World Championship: Angela Merkel sees highest approval ratings.” This clearly meant that amongst the persons polled, Angela Merkel, with a score of 2.8 took first place amongst the most important politicians.

2.8 out of a possible best of 5.0 points demonstrates how deflationary grades are given in Germany, even when one is quite satisfied with the overall performance.

As the Germans like to say: “Es gibt immer Luft nach oben” – “There is always room for improvement”.