Respond more quickly

“In the U.S. market everything is done in a hurry. Shipments come from Germany. We in the U.S. want to know when the shipment will arrive. Germany: ‘I did my part, can’t help you.’

We have to chase down the shipment. Where is it in the process? Our minds explode. Germany: ‘Just trust the system.” U.S.: ‘That is not an answer for us. Please, show me where it is in the process.’ How can we get our colleagues in Germany to respond more quickly to our needs?”

Respond more quickly

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