How many colleagues collaborate cross-border? Add just half an hour of work per week per person due to cultural misunderstanding.
Then multiply that half hour times forty-eight workweeks. That’s three eight-hour days. Per person. Each and every year. The costs are significant:
100 people x 0.5 extra hour x 48 workweeks x 50 USD = 120,000 USD. That’s 1,200 USD for each and every one of those colleagues. Year in, year out.
That’s cost. What about results? When cross-border collaboration does not go well it means over budget, over schedule, poor quality, or a combination thereof.
Take the most important cross-border project. Go over budget 10%, over schedule 10%, reduce quality 10%, or any combination thereof. Not good.
If 10% is too high, reduce it to 5%. Or wait, go down to just 1%. Then run the numbers. Either way, misunderstanding culture hurts results, thus the bottom-line.
Costs can be measured. Results, too. What about people? What’s the negative impact on them when cross-border collaboration is slow, difficult, frustrating?
At best colleagues slog through the work. At worst they’re looking for ways to avoid collaboration. In some cases, they’re looking to get out altogether.
You know the organization. Who the performers are. Estimate the impact if just one of the best leaves the team. Or worse leaves the company.
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