Respond

Below are our current foundational topics. Each with a survey, case, story, and topic questions. Inviting you and your colleagues to respond, read and reflect.

Unlike in Questions only your responses will appear. Without your name or photo. This enables you to more quickly recognize the patterns in thought.

Communication
Survey: Effective communicator
Case: July 4th in Manhattan
Story: Hans in Chicago
Topic Questions: here

Agreements
Survey: Agreement made
Case: Who forgot the nails?
Story: What a shame !
Topic Questions: here

Persuasion
Survey: Be persuasive
Case: I’d present like this
Story: Game-Day
Topic Questions: here

Decision Making
Survey: Making decisions
Case: Tommy needs a car
Story: It’s only a car !
Topic Questions: here

Leadership
Survey: Team-lead qualities
Case: Effective leadership means
Story: Job Swap
Topic Questions: here

Feedback
Survey: Purpose of feedback
Case: A walk with your daughter
Story: I’m fired
Topic Questions: here

Conflict
Survey: Resolving conflict
Cases: Turn down that noise !
Story: Up. Over. Down.
Topic Questions: here

Product
Survey: Three product characteristics
Case: Technology and History
Story: Roger and Karl surprised
Topic Questions: here

Process
Survey: Helpful process
Case: A little process handbook
Story: Interview Quotes
Topic Questions: here

Customer
Survey: Serve or Consult
Case: Win-Win or Win-Lose
Story: You got it wrong
Topic Questions: here

Back to Step 1 – Learn.
Back to the Exercises.