Prozesse

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Prozesse sind interne Regeln. Sie beschreiben, wie die Arbeit zu machen ist. Die Jenigen, die das Sagen über die Prozesse haben, haben das Sagen, wie gearbeitet wird. Prozesse sind enorm wichtig. Deutsche und amerikanische Prozesse unterschieden sich aber.

Prozesse als Erfolgsfaktor
Deduktiv vs. Induktiv
Garantie vs. Werkzeug
Disziplin vs. Abweichung
Macht und Einfluss

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