Skip to content

Understand Culture

Menu
  • — HOME —
  • Welcome
  • — COUNTRIES —
  • Estados Unidos
    • Acuerdos
    • Comunicación
    • Conflicto
    • Cliente
    • Toma de decisiones
    • Comentario
    • Liderazgo
    • Persuasión
    • Proceso
    • Producto
  • Allemagne
    • Les Accords
    • Communication
    • Conflit
    • Cliente
    • Décider
    • Retour
    • Leadership
    • Persuasion
    • Processus
    • Produit
  • Germany
    • Communication
    • Agreements
    • Conflict
    • Decision Making
    • Feedback
    • Leadership
    • Persuasion
    • Process
    • Product
    • Customer
  • États-Unis
    • Les Accords
    • Communication
    • Conflit
    • Cliente
    • Décider
    • Retour
    • Leadership
    • Persuasion
    • Processus
    • Produit
  • Alemania
    • Persuasión
    • Proceso
    • Producto
    • Acuerdos
    • Comunicación
    • Conflicto
    • Cliente
    • Toma de decisiones
    • Comentario
    • Liderazgo
  • United States
    • Agreements
    • Communication
    • Conflict
    • Customer
    • Decision Making
    • Feedback
    • Leadership
    • Persuasion
    • Process
    • Product
  • Deutschland
    • Kunde
    • Abmachungen
    • Kommunikation
    • Konfliktlösung
    • Entscheiden
    • Feedback
    • Führen
    • Überzeugen
    • Prozesse
    • Produkt
  • Vereinigte Staaten
    • Abmachungen
    • Kommunikation
    • Konfliktlösung
    • Kunde
    • Entscheiden
    • Feedback
    • Führen
    • Überzeugen
    • Prozesse
    • Produkt
  • — CONTRASTS —
  • Germany:USA
    • Agreements
      • Yes
      • No
      • Context
      • Follow-up
      • Deliverables
    • Communication
      • Directness
      • Work vs. Person
      • Small Talk
      • Controversial Topics
      • Unsolicited Advice
      • Directness_ua
    • Decision Making
      • Scope
      • Time
      • Resources
      • Analysis
      • Risk
    • Feedback
      • Performance
      • Praise
      • Criticism
      • Discretion
      • Scores
    • Conflict
      • Escalation
      • Hearing
      • Evidence
      • Acceptance
      • Speed
    • Customer
      • Consult vs. Serve
      • Customer-Supplier Expectations
      • Customer-Supplier Collaboration
    • Persuasion
      • Objectivity
      • Competence
      • Systematics
      • Reality
      • Inform vs. Sell
    • Leadership
      • Strategy and Tactics
      • Strategy Formulation
      • Strategy Modification
      • Lines of Communication
    • Product
      • Efficiency
      • Intelligence
      • Reliability
      • Durability
      • Quality
    • Process
      • Success Factor
      • Deductive vs. Inductive
      • Guaranty vs. Tool
      • Discipline vs. Deviation
      • Process as Power
  • Deutschland:USA
    • Kommunikation
      • Kontroverse Themen
      • Direktheit
      • Smalltalk
      • Ungebetene Ratschläge
      • Beruf vs. Person
    • Feedback
      • Kritik
      • Diskretion
      • Leistung
      • Lob
      • Noten
    • Führen
      • Kommunikationslinien
      • Strategie und Taktik
      • Strategieformulierung
      • Strategiemodifizierung
    • Konfliktlösung
      • Akzeptanz
      • Eskalierung
      • Beweismaterial
      • Anhörung
      • Zeitrahmen
    • Überzeugen
      • Kompetenz
      • Informieren vs. Verkaufen
      • Objektivität
      • Realität
      • Systematik
    • Kunde
      • Dienen vs. Beraten
      • Kunde-Lieferant Zusammenarbeit
      • Kunde-Lieferant Erwartungen
    • Prozesse
      • Deduktiv vs. Induktiv
      • Disziplin vs. Abweichung
      • Garantie vs. Werkzeug
      • Macht und Einfluss
      • Prozesse als Erfolgsfaktor
    • Entscheiden
      • Analyse
      • Ressourcen
      • Risiko
      • Umfang
      • Zeitrahmen
    • Abmachungen
      • Kontext
      • Arbeitsergebnisse
      • Nachhaken
      • Nein
      • Ja
    • Produkt
      • Effizienz
      • Intelligenz
      • Qualität
      • Zuverlässigkeit
      • Langelebigkeit
  • — PATTERNS —
  • Patterns
  • — QUESTIONS_ —
  • Questions
    • Warning
  • — EXERCISES_ —
  • Exercises
    • Questions & Suggestions
    • Questions__
    • Respond
    • Three Steps
      • Assess
        • Participants
        • Differences
        • Topics
      • Step 1 – Learn
      • Step 2 – Discuss
      • Step 3 – Apply
    • Exercises Topic
      • Exercises – Leadership
      • Exercises – Feedback
      • Exercises – Conflict
      • Exercises – Product
      • Exercises – Process
      • Exercises – Customer
      • Exercises – Communication
      • Exercises – Agreements
      • Exercises – Persuasion
      • Exercises – Decision Making
  • — MENU —
  • Join
    • Management
    • Colleagues
  • About
    • John Otto Magee
      • Philadelphia
      • Philadelphia
      • Clients
      • Talks
  • Imprint
    • Terms
    • Privacy
  • You’re in !
  • You’re out.
  • — ActiveCampaign —
  • AC
    • Provoke
      • Four Questions with Numbers
      • Four Questions
    • Core Content
      • “I am not convinced”
      • “That’s doesn’t work here.”
      • Decision Making – Risk
      • Leadership – Strategy and Tactics
      • Feedback – Praise
      • Conflict – Hearing
      • Product – Durability
      • Process – Guaranty vs. Tool
      • Customer – Consult vs. Serve
      • Persuasion – Inform vs. Sell
      • Communication – Directness
      • Agreements – Follow-up
    • Stories
      • Friendly incompetence
      • Frau Schmitz
      • In tears
      • “They revisit strategic decisions!”
      • Flying too high
      • “Fill the vaccuum”
      • “Are the Germans holding back?”
      • Red Man. Green Man.
      • “Are you crazy?”
      • Not arrogant Germans
      • Father Kelly
      • W-Questions
      • “No cultural differences”
    • Videos
      • Tesla in Germany
  • — PARKED —
    • Not supported
    • Seven Points
    • GuidesScouts Absatz
    • Topic Intros
    • Grid
    • Five Threes
    • Research
      • Pull
      • Method
      • Steps
      • Teams
    • Newsletter
    • Questions to ask Consultants
    • Love
    • UC Guides
    • Eight Steps
    • Game Day – A Disaster !
    • a Parked Content
    • Colleagues
      • Benefit of the Doubt
      • Personal and Participant
      • Attributing Motives
      • Three-Headed Monster
      • “Us against Them”
    • Four Steps
      • Step 4 – Resolve
      • Step 2 – Problems
      • Step 3 – Address
      • Step 1 – Participants
    • Consultants don’t address country-culture
    • Guides + Scouts
    • China
      • Focus on Hierarchy
      • Gain Peers as Allies
      • Meet One-to-One
      • For Company. For Me.
      • Minimize Risk
  • Explain Cultural Differences
  • Align Global Teams
  • Four Questions
Menu

Understand Culture

  • — HOME —
  • Welcome
  • — COUNTRIES —
  • Estados Unidos
    • Acuerdos
    • Comunicación
    • Conflicto
    • Cliente
    • Toma de decisiones
    • Comentario
    • Liderazgo
    • Persuasión
    • Proceso
    • Producto
  • Allemagne
    • Les Accords
    • Communication
    • Conflit
    • Cliente
    • Décider
    • Retour
    • Leadership
    • Persuasion
    • Processus
    • Produit
  • Germany
    • Communication
    • Agreements
    • Conflict
    • Decision Making
    • Feedback
    • Leadership
    • Persuasion
    • Process
    • Product
    • Customer
  • États-Unis
    • Les Accords
    • Communication
    • Conflit
    • Cliente
    • Décider
    • Retour
    • Leadership
    • Persuasion
    • Processus
    • Produit
  • Alemania
    • Persuasión
    • Proceso
    • Producto
    • Acuerdos
    • Comunicación
    • Conflicto
    • Cliente
    • Toma de decisiones
    • Comentario
    • Liderazgo
  • United States
    • Agreements
    • Communication
    • Conflict
    • Customer
    • Decision Making
    • Feedback
    • Leadership
    • Persuasion
    • Process
    • Product
  • Deutschland
    • Kunde
    • Abmachungen
    • Kommunikation
    • Konfliktlösung
    • Entscheiden
    • Feedback
    • Führen
    • Überzeugen
    • Prozesse
    • Produkt
  • Vereinigte Staaten
    • Abmachungen
    • Kommunikation
    • Konfliktlösung
    • Kunde
    • Entscheiden
    • Feedback
    • Führen
    • Überzeugen
    • Prozesse
    • Produkt
  • — CONTRASTS —
  • Germany:USA
    • Agreements
      • Yes
      • No
      • Context
      • Follow-up
      • Deliverables
    • Communication
      • Directness
      • Work vs. Person
      • Small Talk
      • Controversial Topics
      • Unsolicited Advice
      • Directness_ua
    • Decision Making
      • Scope
      • Time
      • Resources
      • Analysis
      • Risk
    • Feedback
      • Performance
      • Praise
      • Criticism
      • Discretion
      • Scores
    • Conflict
      • Escalation
      • Hearing
      • Evidence
      • Acceptance
      • Speed
    • Customer
      • Consult vs. Serve
      • Customer-Supplier Expectations
      • Customer-Supplier Collaboration
    • Persuasion
      • Objectivity
      • Competence
      • Systematics
      • Reality
      • Inform vs. Sell
    • Leadership
      • Strategy and Tactics
      • Strategy Formulation
      • Strategy Modification
      • Lines of Communication
    • Product
      • Efficiency
      • Intelligence
      • Reliability
      • Durability
      • Quality
    • Process
      • Success Factor
      • Deductive vs. Inductive
      • Guaranty vs. Tool
      • Discipline vs. Deviation
      • Process as Power
  • Deutschland:USA
    • Kommunikation
      • Kontroverse Themen
      • Direktheit
      • Smalltalk
      • Ungebetene Ratschläge
      • Beruf vs. Person
    • Feedback
      • Kritik
      • Diskretion
      • Leistung
      • Lob
      • Noten
    • Führen
      • Kommunikationslinien
      • Strategie und Taktik
      • Strategieformulierung
      • Strategiemodifizierung
    • Konfliktlösung
      • Akzeptanz
      • Eskalierung
      • Beweismaterial
      • Anhörung
      • Zeitrahmen
    • Überzeugen
      • Kompetenz
      • Informieren vs. Verkaufen
      • Objektivität
      • Realität
      • Systematik
    • Kunde
      • Dienen vs. Beraten
      • Kunde-Lieferant Zusammenarbeit
      • Kunde-Lieferant Erwartungen
    • Prozesse
      • Deduktiv vs. Induktiv
      • Disziplin vs. Abweichung
      • Garantie vs. Werkzeug
      • Macht und Einfluss
      • Prozesse als Erfolgsfaktor
    • Entscheiden
      • Analyse
      • Ressourcen
      • Risiko
      • Umfang
      • Zeitrahmen
    • Abmachungen
      • Kontext
      • Arbeitsergebnisse
      • Nachhaken
      • Nein
      • Ja
    • Produkt
      • Effizienz
      • Intelligenz
      • Qualität
      • Zuverlässigkeit
      • Langelebigkeit
  • — PATTERNS —
  • Patterns
  • — QUESTIONS_ —
  • Questions
    • Warning
  • — EXERCISES_ —
  • Exercises
    • Questions & Suggestions
    • Questions__
    • Respond
    • Three Steps
      • Assess
        • Participants
        • Differences
        • Topics
      • Step 1 – Learn
      • Step 2 – Discuss
      • Step 3 – Apply
    • Exercises Topic
      • Exercises – Leadership
      • Exercises – Feedback
      • Exercises – Conflict
      • Exercises – Product
      • Exercises – Process
      • Exercises – Customer
      • Exercises – Communication
      • Exercises – Agreements
      • Exercises – Persuasion
      • Exercises – Decision Making
  • — MENU —
  • Join
    • Management
    • Colleagues
  • About
    • John Otto Magee
      • Philadelphia
      • Philadelphia
      • Clients
      • Talks
  • Imprint
    • Terms
    • Privacy
  • You’re in !
  • You’re out.
  • — ActiveCampaign —
  • AC
    • Provoke
      • Four Questions with Numbers
      • Four Questions
    • Core Content
      • “I am not convinced”
      • “That’s doesn’t work here.”
      • Decision Making – Risk
      • Leadership – Strategy and Tactics
      • Feedback – Praise
      • Conflict – Hearing
      • Product – Durability
      • Process – Guaranty vs. Tool
      • Customer – Consult vs. Serve
      • Persuasion – Inform vs. Sell
      • Communication – Directness
      • Agreements – Follow-up
    • Stories
      • Friendly incompetence
      • Frau Schmitz
      • In tears
      • “They revisit strategic decisions!”
      • Flying too high
      • “Fill the vaccuum”
      • “Are the Germans holding back?”
      • Red Man. Green Man.
      • “Are you crazy?”
      • Not arrogant Germans
      • Father Kelly
      • W-Questions
      • “No cultural differences”
    • Videos
      • Tesla in Germany
  • — PARKED —
    • Not supported
    • Seven Points
    • GuidesScouts Absatz
    • Topic Intros
    • Grid
    • Five Threes
    • Research
      • Pull
      • Method
      • Steps
      • Teams
    • Newsletter
    • Questions to ask Consultants
    • Love
    • UC Guides
    • Eight Steps
    • Game Day – A Disaster !
    • a Parked Content
    • Colleagues
      • Benefit of the Doubt
      • Personal and Participant
      • Attributing Motives
      • Three-Headed Monster
      • “Us against Them”
    • Four Steps
      • Step 4 – Resolve
      • Step 2 – Problems
      • Step 3 – Address
      • Step 1 – Participants
    • Consultants don’t address country-culture
    • Guides + Scouts
    • China
      • Focus on Hierarchy
      • Gain Peers as Allies
      • Meet One-to-One
      • For Company. For Me.
      • Minimize Risk
  • Explain Cultural Differences
  • Align Global Teams
  • Four Questions
Menu

Kunde

patterns

Beraten vs. Dienen
Kunde-Lieferant Zusammenarbeit
Kunde-Lieferant Erwartungen

.


  • Home
  • Germany
  • United States
  • Germany:USA
  • Patterns
  • Questions
  • Exercises
  • Join
  • About
  • Imprint
  • LogIn

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

understand culture
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.