In your culture, when is negative feedback taken personally? When is it not taken personally?
Feedback
Praise
Can you remember when you received praise which really motivated you? Or when you praised someone and it had a motivating effect on them?
Critique
Voicing criticism is sensitive in any culture. In your culture, when is it absolutely necessary? How should it be communicated?
Discretion
When is it appropriate to criticize another person in the presence of other people? When is it constructive? When is it destructive?
Scores
Explain to your colleague the scoring system in one non-business context of your culture. What is the logic behind the system?