Narrative Technique and Reported Speech: German literature often employs reported speech and a narrative style that maintains distance from the characters’ inner emotions. For example, Martin Walser’s Ein fliehendes Pferd (Runaway Horse) uses formal mastery and reported speech to keep the narrative focused on external actions and dialogues rather than emotional outbursts. This technique creates an atmosphere where even intense personal interactions are filtered through a lens of restraint and objectivity, mirroring the unemotional delivery of feedback in professional settings.
composure and impartiality
Modernist and Post-War Literature: German literary modernism and post-war literature frequently highlight the tension between emotional involvement and the need for objective, rational behavior-especially in the aftermath of social and historical upheaval. These works often depict characters struggling to maintain professional composure and impartiality, reinforcing the value placed on detached, performance-focused feedback.
group performance
Die Welle (The Wave, 2008). Context: A high school teacher conducts an experiment to demonstrate the appeal of authoritarianism. Illustration: The feedback given by the teacher to students – and among students themselves – remains focused on behavior and group performance, not on individual personalities. The film explores the consequences of depersonalized, performance-based evaluation in a group dynamic.
fragile mother
Good Bye, Lenin! (2003). Context: A son tries to protect his fragile mother from the truth about the fall of the Berlin Wall. Illustration: Although the film is comedic and emotional, scenes involving hospital staff, government officials, and bureaucrats consistently show feedback and communication that is formal, factual, and impersonal, especially in professional contexts.
“Schnaps ist Schnaps.”
Dienst ist Dienst und Schnaps ist Schnaps. Literal translation: “Work is work and schnapps is schnapps.” Meaning: There is a clear line between professional duties and personal matters. This saying underscores the German tendency to keep work and personal life (and feelings) separate, especially when giving or receiving feedback.
matter-of-fact
Tatort (since 1970). Context: Germany’s most iconic and long-running police procedural. Illustration: Police officers and detectives routinely evaluate each other’s work, discuss cases, and give feedback in a direct, matter-of-fact manner. Criticism and praise are focused on investigative results and adherence to procedure, not personal attributes.
sachlich bleiben
Sachlich bleiben. Literal translation: “Stay objective.” Meaning: Encourages people to remain neutral, factual, and unemotional, especially in discussions or when providing feedback.
not in all friendship
In aller Freundschaft (In All Friendship). Context: A long-running hospital drama. Illustration: Doctors and nurses provide feedback to each other about medical decisions, teamwork, and patient care. Assessments are clinical and objective, reflecting the real-world culture of German healthcare where performance is evaluated separately from personal relationships.
Prussian Civil Service
Civil Service Reforms (18th–19th Century). The Prussian state is famous for pioneering a professional, merit-based civil service. Reforms under Frederick the Great and later administrators emphasized: objectivity and efficiency in evaluating officials; performance-based promotions and appointments, not personal connections; a culture where professional conduct and results mattered more than personal feelings or relationships. Civil servants were expected to perform their duties impartially, and feedback on their work was formal, standardized, and focused strictly on results.
awkwardness
Stromberg (2004–2012). Context: A satirical workplace comedy (German adaptation of “The Office”). Illustration: While the show is comedic and its main character is often inappropriate, much of the humor comes from the contrast between German directness in feedback and the awkwardness of mixing personal and professional spheres. The series lampoons, but also highlights, the expectation that feedback should be about work, not personality.