Let us assume that there are, indeed, fundamental differences between the American and the German approaches to the customer-supplier business relationship. And let us assume that the difference illustrated above is one of those differences.
Your company has people at high levels managing the most important business relationships: with your customers and with suppliers. If the cultural differences are not understood, they effect your company’s business relationships.
Just as critical to your company’s overall success is the complex web of company-internal business relationships. These are the hundreds – depending on the size of the corporation, perhaps thousands – of daily interactions between teams, departments and divisions.
They are collaborative relationships involving transactions, so-called hand-offs. Cultural differences could have a negative impact on those collaborative relationships, on their productivity.
Question
Now look at your team and its business relationship, both internal and external. What could be the impact on the team’s bottom-line?
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