An American in Berlin

German Feedback

“I started working for a German company a few years ago and was immediately excited to find that they had a culture of frequent feedback.

As the weeks went on, the feedback kept on coming. Very quickly, I began to see a pattern; it was almost entirely negative. All delivered amazingly well, with examples of how I’d fucked up alongside helpful guidance on how I might want to improve.

The onslaught continued; it was relentless. It became apparent to me that there was very little chance of me passing my probation period if this continued. So I buckled down, pushed myself to breaking point and put in those extra hours to save my job. But still, it kept continuing critical feedback, after critical feedback.

For the first time in my career, I was going to fail my probation period. There was no point in getting feedback on how I improve the situation. I was getting it daily. I was just shit.

So finally, my final probation review came around. Everything was excellent; the company was super happy with my progress and delivery. I passed my probation period with flying colours. But it had broken me. I was fried and burnt out.”

Feedback: Be a little German, Be a little American.

Americans Feedback

“I have recently started working in an entirely new industry, leading a small team. Shortly after joining, my team’s scope changed to a new problem space.

Again, this company had an active feedback culture and processes. Constant feedback was given to the team every two weeks from leadership. As we built the team and worked out how we were going to achieve our new goals, we got feedback all the time. And it was always positive.

This didn’t play well for me. I knew that there was no way that we could be that good, we were a team with little experience in what we were doing, how could we be doing that well? There must be areas for improvement.

As this continued, positive feedback began to feel more and more empty. I went hunting for critical feedback. Unfortunately, this manifested in me trying to find critical input for the team bellow me. I became overly focused on trying to find areas for improvement in the team.

The problem came to a head when one of my team said ‘I only get negative feedback from you, and I don’t know what to do about it.’ I was so focused on finding the negative areas that we could improve on, and I had not given any support for improvement. I had also failed to celebrate the positive.”