It is only a car! – Act 1

Harmonize a Decision-Making Process

It was more than a few years ago. A two-day off-site workshop with Americans and Germans. Engineers. They had problems integrating their respective decision making processes in a critical area. Their manager came to me and said:

“John, these are very capable people. First-rate engineers. And they work well together for the most part. Six months ago I asked them to harmonize their decision making processes. But they are making no progress. This is taking far too long. I think cultural differences might be the cause.”

What do you think the problem could be? We’re talking about harmonizing key decision making processes.